The people at the picklrshop went the extra mile for me when other pickleball vendors wouldn’t. Offering a 30 day paddle return policy is one thing, while actually honoring it is quite another. In this case, giving me credit for a new paddle I returned when I wanted to purchase a newer model was no problem for their excellent customer services philosophy. Thank you.
I like the paddle. It was a smooth transition from an elongated pckl paddle. Three days from delivery, I noticed a chip on the face near the edge. Is this normal or an unexpected flaw. I have communicated with the vendor and have no resolution as of yet.
The paddle has plenty of power without sacrificing control. Extremely light so it seems to give you quicker reaction time. Had heard some complaints about the ball hitting or your fingers getting caught in the open hole but have not personally experienced this. Overall would recommend to purchase this paddle.
Power paddle but less forgiving.